[Items that cannot be returned or exchanged]
Products that have been in the shop for more than 7 days after arrival (We do not accept exchanges or returns for any reason.)
Items that have been worn for more than 7 days after arrival (We do not accept returns/exchanges for any reason.)
Any mark of Chaco pen used at the time of sewing.
Stains that can be removed by washing a little.
Fine color fading
Adhesives, scratches, stains, and peeling paint, dirt, and glue on some parts of decorations and accessories.
Folded wrinkles
Sale-priced items and limited-quantity items
Items that are not in accordance with the customer's order, such as "wrong image", "size does not fit", "ordered by mistake", etc.
Items that have been used by the customer or clearly show signs of having been used.
(e.g., perfume, cigarette smell, cosmetics, pain or stains on the product, etc.)
If the product you wish to exchange is out of stock, we will respond by returning the item or refunding your money. Please understand that we cannot accept returns or refunds for items that are out of stock.
If you wish to return/exchange an item, please feel free to contact us with the reason for the return/exchange.
Translated with DeepL.com (free version)